By card, online, through Stripe. You enter your card on Stripe's own secure page — your card number never reaches our site. We don't offer cash on delivery.

Orders delivered to a Texas address are charged Texas sales tax at 8.25% — the 6.25% state rate plus 2% local — on the hardware subtotal plus shipping, because Texas taxes the delivery charge on taxable goods. Tax is shown as its own line before you pay. Orders delivered outside Texas aren't charged Texas sales tax.

We ship to all 50 states and DC, from Dallas–Fort Worth. You pay the shipping at the carrier's live rate: at checkout we compare UPS, FedEx and USPS for your cart and address and show the cheapest carrier for each speed. There's no flat table and no free-shipping threshold, and the price you see is the price you pay.

Dispatch is normally 1–3 business days. Then it's the carrier's transit time for the speed you choose: Standard is 3–5 business days, Express 2 business days, Overnight the next business day. A speed only appears if a carrier will actually do it for your address, and you get a tracking link by email the moment the label is bought.

Every shipment worth more than $500 is insured automatically for its value. It isn't an extra you tick — the insurance fee is already included in the shipping rate you see at checkout.

A projection screen travels flat and long, and a parcel carrier's handling is what damages them. So every screen — and the two kits that include one, the Projection Starter and the Media Room Package — ships by freight, never as a parcel. Within 80 miles of Dallas–Fort Worth we deliver it with installation; anywhere else, checkout offers a "Request a freight quote" form with your cart and address filled in, and we come back with a delivered price.

Yes — every kit is 10% off the total of its parts. The saving shows on the kit page, in the cart and at checkout, and it applies while every part of the kit is in your cart. Discount codes don't apply to kits, since they already carry the kit saving.

We contact you. You choose between an equivalent alternative at the original price or a full refund for that item — we never substitute without asking.

Because it usually isn't the same camera. The housing can be identical while the sensor, lens, low-light behavior, and firmware support are not. We choose equipment we can stand behind for years and service locally, and we'll always tell you plainly what the cheaper look-alike gives up.

Happy to. Bring the cameras, recorder, speakers, or gear you already own — if it's standards-compatible and in good shape, we'll design around it and install it properly. We'll tell you plainly at the walkthrough if a specific piece is holding the system back, but there's no obligation to buy your hardware from us.

Yes. Anything in the shop is real hardware you can buy and take delivery of on its own — a single camera, a recorder, a drive, a speaker, a full kit. Professional installation is an option you add only if you want it, never forced.

Absolutely. Everything in the shop is yours to install. Each product page gives an honest read on how hard the self-install actually is, and where having us do it is worth it — usually hidden cable, overlapping camera coverage, or anything going inside walls.

Yes. A new recorder with the cameras you already have, or new speakers on your existing wiring, is a common job. We check compatibility at the walkthrough so the parts actually work together.

No. Walkthroughs are free and carry no obligation, whether you end up buying hardware from us, bringing your own, or deciding not to go ahead.

Installation isn't charged today. Aji quotes it after a free walkthrough. Adding it is a request, not a purchase — you pay for the hardware at checkout and nothing for installation until you've approved Aji's quote.